Payment Policy

Effective Date: February 6, 2025

At HeaterViralTech, we are committed to providing our customers with a seamless and secure shopping experience. This Payment Policy outlines the accepted payment methods, billing processes, and conditions under which transactions are processed. By making a purchase from our website, you agree to abide by the terms specified below.

1. Accepted Payment Methods

We offer several secure payment options to ensure that your transaction is processed smoothly. Our accepted payment methods include:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with a Visa or MasterCard logo are also accepted.
  • PayPal: You can pay through PayPal, a secure and widely trusted online payment platform.
  • Other Payment Methods: Depending on your location, we may offer other local payment methods such as Apple Pay, Google Pay, and more. These options will be available at checkout.

2. Currency and Billing Information

All transactions are processed in US Dollars (USD). If your card is issued in a different currency, your bank or payment processor will convert the amount based on the current exchange rate. You are responsible for any fees associated with currency conversion or international transactions imposed by your bank or payment provider.

When making a purchase, you are required to provide accurate and complete billing information. This includes your full name, billing address, credit card details, and contact information. You are solely responsible for the accuracy of the billing information you provide.

3. Payment Processing and Authorization

Upon completing your order, we will authorize your payment to ensure sufficient funds are available to cover the total amount due, including applicable taxes and shipping fees. The payment will be processed as soon as your order is confirmed.

Your payment is not considered complete until we verify and authorize the transaction. In some cases, we may require additional verification if there are discrepancies in the information provided or if the payment method is flagged as potentially fraudulent. If we cannot process your payment, we will notify you and attempt to resolve the issue. You may need to provide alternative payment information to complete your purchase.

4. Order Confirmation and Receipt

Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase, including the items ordered, the billing amount, and the shipping address. The confirmation serves as proof of your order, but it is not an acceptance of the order. The order will be considered accepted only when your payment is authorized, and the items are shipped.

If there is any issue with your payment or your order, we will promptly reach out to you using the contact information provided. You can always check the status of your order by logging into your account or contacting our customer support team.

5. Payment Security and Fraud Prevention

We prioritize the security of your payment information. All transactions on our website are processed using SSL (Secure Socket Layer) encryption technology, which ensures that your payment details are transmitted securely. We also employ industry-standard fraud prevention measures to protect against unauthorized transactions.

However, by using our website, you acknowledge that no method of online transmission or storage of data is 100% secure. While we strive to use the best security practices available, we cannot guarantee the absolute security of your information.

6. Payment Errors and Discrepancies

In the event of a payment error or discrepancy, please contact our customer support team immediately at contact@heaterviraltech.com. We will work with you to resolve any issues, whether it involves a double charge, incorrect billing amount, or a declined transaction.

If we detect an error in the pricing or availability of an item, we will notify you promptly and either issue a refund or allow you to adjust the order accordingly. In such cases, we reserve the right to cancel or modify an order before shipping.

7. Sales Tax and Additional Fees

Sales tax will be applied to orders based on your shipping address and applicable local laws. The tax rate will be calculated at checkout and added to your total order amount. The sales tax rate varies depending on the location to which the products are shipped.

You may also be responsible for additional fees related to customs duties or import taxes if your order is shipped internationally. These fees are not included in the order total and are the responsibility of the customer.

8. Subscription Services and Recurring Payments

For subscription-based products or services, you will be billed on a recurring basis, either monthly or annually, depending on the terms specified at the time of purchase. By subscribing, you authorize HeaterViralTech to charge your chosen payment method for the subscription fee until the subscription is canceled.

You can cancel your subscription at any time by contacting our customer service team. Cancellations will take effect at the end of the current billing cycle.

9. Refunds and Payment Disputes

If you are not satisfied with your purchase, you may be eligible for a refund in accordance with our Refund and Return Policy. Refunds will be issued to the original payment method used for the transaction. Please note that it may take a few business days for the funds to appear in your account, depending on your bank or payment processor.

If you have a dispute related to a payment or billing issue, please contact our customer service team at contact@heaterviraltech.com. We will work with you to resolve the issue as quickly as possible.

10. Changes to Payment Methods and Terms

We reserve the right to change or modify the accepted payment methods or payment terms at any time without notice. Any changes will be reflected on this page, and the new terms will apply to any future transactions after the update.

11. Contact Information

If you have any questions or concerns regarding our Payment Policy or need assistance with your payment, please contact us:

Thank you for choosing HeaterViralTech!